Our Policies

Privacy Policy

We are committed to protecting your privacy. We do not store personally identifiable information on our server, except for the information automatically recorded on the server log (IP address, cookie information and the page(s) you visited, for example.) The contact information you provide when asking a question or placing an order is stored on a protected, private server, not on this website. We will never provide your information to anyone without your specific permission.

Security Policy

Your payment and personal information is always safe. Your order is processed on the Verisign/Paypal site to ensure the highest level of security and privacy available. All of your personal information, including credit card number, name, and address, is encrypted so that it cannot be read over the internet.

Refund Policy

If necessary, subscriptions may be cancelled. Please call us at 866-683-4357 or email us at subscriptions﹫fantiniresearch.com

Your subscription will be prorated and a refund for the unused portion will be issued via the same method of original payment (check or credit to your charge card account).

“Unused portion” is for any subsequent months remaining on the subscription.

Your credit /refund will be processed up to 3 business days after your cancellation request has been received and verified.

 

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Note: If you are not a GIR or Full Service client, please see our Gaming or Lodging Products page to subscribe or upgrade your account.